Firesidemot

Shipping Processes

Introduction

This Shipping Policy explains how physical goods are processed and delivered. We prioritize timely, secure delivery and clear communication.

Order Handling

Orders are processed during business hours once payment is confirmed. High demand may cause slight delays, and significant delays will be communicated promptly.

Shipping Options

We partner with reliable couriers and postal services offering delivery and tracking. Available shipping options depend on location.

Delivery Estimates

Delivery times depend on destination. Domestic orders typically arrive in 5–14 business days, international in 10–21 business days.

Shipping Limits

Certain areas may have delivery constraints. Customers must ensure addresses are correct and deliverable.

Lost or Damaged Goods

Contact us if shipments are lost or damaged. We'll work with couriers for resolution, possibly offering replacements or refunds.

Duties and Taxes

International shipments may incur customs duties or taxes, payable by the recipient.

Delivery Verification

Once carriers confirm delivery, responsibility transfers to the recipient.

Policy Updates

This Shipping Policy may change periodically, with updates here.